How to Care for Your Flower Delivery

General Cut Flower Care

A little extra care can make a big difference for any size flower arrangement or fresh flower bouquet. Most floral arrangements last 4-7 days or longer, depending on the flowers used and the care they receive.

Here are the three top tips for looking after your flowers:


The first thing you need to do when you or your recipient receives the flowers is to find a suitable vase or vessel to place them in. The flowers will arrive in an acqua packaging or be carefully wrapped in cellophane.

The packaging will contain water, which has provided them with refreshment on their journey, but they will be thirsting for some new water. Although any vessel will be fine, some recipients would prefer a vase that fits the flowers perfectly.

You can chose from a selection of our vases which will appear in the checkout or can be found by clicking here, and can be sent with your flowers.

When you have found your clean vase, next you need to add fresh water. Do not use ice-cold water, as it is best to use water at room temperature. Provided with your flowers, usually taped to the side of the box will be some flower food. This food contains nutrients that will prolong the longevity of your bouquet. Empty the sachet of plant food into the clean water.

Flower foods make flowers last longer but it is important to follow the mixing directions on the flower food packet. Most packets are to be mixed with a pint of water. Flower foods should not be diluted with more water than is specified on the packet.

Next you need to attend to you flowers. You will need remove the protective packaging and drain away the water. Remember to do this over a sink to avoid spillages

The flowers will be held together with string tied around the stems which holds the flowers in place. Lay the flowers down on the sideboard or sink and cut about 3cm off the stems, ensuring you make the incision at a 45-degree angle. This is to remove a layer that has covered the tips of the flowers, which make it harder to drink the water.

It is advisable to place your flowers in water very soon after you have cut the stems, as the cut stems will begin to heal over out of water, and then will be less able to absorb the water. Remove all leaves that fall below the water line in the vase.

If you are a dab hand at floristry or are familiar with flowers then you can cut the string around the flowers and then reposition the bouquet to fit your vase. Always keep the vase away from fruit, radiators, bright light and drafts.

Remember to take care of your flowers. Bacteria quickly formulates in the water; which is harmful to your flowers, so every other day pour away the old water and use fresh clean water. Recut the stems before you return the flowers to their water.


If the flower food solution becomes cloudy, replace it entirely with properly mixed flower food solution. If possible, re-cut stems by removing one to two inches with a sharp knife. Be sure to use a sharp knife or clippers that will not crush the stems. Immediately place the stems into solution. Be careful not to cut yourself!


Keep flowers in a cool spot, away from direct sunlight, heating or cooling vents, directly under ceiling fans, or on top of televisions or radiators. Appliances like televisions give off heat, which causes flowers to dehydrate. Most flowers will last longer under cool conditions.


Lilies will drink a lot of water so be careful to make sure the vase does not dry out. Also, as the lilies open, remove the stamen in the centre of the blooms. The stamen will develop a powdery residue that stains as they begin to pollinate and drop from the blooms.


Make sure they have plenty of clean water and never let the stem ends dry out. Pinch out the topmost buds and remove the old flower heads to encourage new ones to open. Keep away from fruit, vegetables, and excess heat, as they are sensitive to the ethylene gas produced.


Gerbera enjoy a warmer environment and like bright light, but not direct sunlight, keep the water and the vase clean as gerbera are quite susceptible to bacteria.


Snapdragons are very sensitive to their environment and special care should be made to follow the directions above. Also, the top 2 inches of the flowers can be removed to encourage the rest of the blooms to open and to prevent curvature of the stems; this is, however, the decision of the person caring for them. They can also be left as they are and enjoyed either way. Remove any damaged or dying foliage or flowers. Recut 1 inch from flower stems every 4 to 5 days to maintain water uptake.


Leaves will wilt before the flowers. If desired leaves can be removed before flowers are placed in a vase. Blooms should last about two weeks in water. Take care in transporting the flowers, as the stem joints are brittle and easily broken.


Do not re-cut the stems. Daffodils and Narcissi have sap, which is toxic to other flowers. We ensure that the stems are kept separately in water for at least 12 hours before mixing with other flowers to prevent the sap affecting your bouquet. If kept cool they will last about 1 week.


The outermost petals on the rose head are left on the heads of your roses to protect them during shipping. You can peel them back and remove them if they have become bruised.

Be very careful to follow the above steps to prolong the life of your roses. Be careful of the thorns - do not remove them, however, as this will cause wounds on the stems which will provide entry for bacteria.

A clean cut is very important; do not crush the stems, as this will impede the uptake of water severely. Should the heads of the roses go limp, stand them in warm water up to their necks to revive them. Keeping them in a cool spot will prevent this from happening.


Tulips drink an exceptional amount of water so the water level in the vase should be carefully monitored. They will continue to grow in the vase and stretch towards the light. If they bend out of control, simply wrap them in newspaper for a day to straighten them out, keeping them in the vase to maintain hydration.


Iris enjoy a cooler environment and will last longer if kept out of the heat.


Display in a cool location, out of direct sunlight and away from air vents. Avoid excessively hot or cold areas. Check water level daily to make sure container is full and add warm water as needed. Remove any damaged or dying foliage or flowers. Recut 1 inch from flower stems every 4 to 5 days to maintain water uptake Carnations are very sensitive to ethylene and should not be stored next to fruits or vegetables.